RESUME

Experience

Vice President

SDG Student Hub Seneca, Newnham Campus

1750 Finch Avenue E, North York, ON M2J 2X5, Canada

Supported and worked with the President and all Hub management team.
Worked with the management team and supervised the planning, coordination, and execution of the Hub events.
Submitted proposed activities, along with budgetary information for final approval by Executives of the Hub and the Seneca Student Federation (SSF).
Promoted the Hub student recruitment, events promotion, updates, and arranged the online event meetings.
Monitored and ensured the Hub meetings followed all applicable rules and laws described in the SDG Student Hub Constitution and Seneca Student Federation (SSF) regulation.

Intern Sales Support & Showroom Assistant

PAUL & SHARK Canada

77 Bloor St W, Toronto, ON M5S 1M2, Canada

Created reports to showcase clients Spring 2020 orders, which facilitated the checking of orders placed.
Secured special shipping orders, organizing and packing garments with care, which extended the luxury experience.
Undertook folding, steaming, and categorized Spring 2020 samples, which optimized the company's inventory process.

Sales Associate & Accountant

The Boutique, Retail Store Operations, Newnham Campus

1750 Finch Avenue E, North York, ON M2J 2X5, Canada

Cultivated the foundations of retailing by building teamwork, which helped customers find merchandise that met their needs and wants. Resulted in excellent customer service and sales maximization.
Addressed and solved customer concerns and issued refunds process with a sense of urgency. Resulted in problems resolved promptly and avoided escalation of issues.

Develop weekly operations reports, which improved employee sales productivity and customer satisfaction. Resulted in a decrease from 8 to 2 of POS Errors.
Planned and coordinated 5 teams through a physical inventory. Resulted in an accurate and realistic inventory count.

Effective communication Skills

Organization &

Multi-tasking Skills

Time management &

Collaboration Skills

Proficient in MS Suite

Problem-solving Skills

Portuguese (native)

Spanish (proficient)

English (proficient)

Italian (currently studying)